Effective Date: 04/01/2025
Rich by Design Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Project Details: Information about your home or business property, renovation needs, and preferences.
- Payment Information: Billing and payment details (handled securely and only when required).
- Technical Information: IP address, browser type, device information, and website usage statistics (collected via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes.
- Deliver our construction and renovation services.
- Communicate updates, project timelines, or changes.
- Process payments and manage billing.
- Improve our website, services, and customer experience.
- Send promotional or informational content (only with your consent).
3. Sharing of Personal Information
We do not sell or rent your personal information. We may share it only under the following circumstances:
- With trusted subcontractors or service providers to complete your project.
- With financial institutions or payment processors (if required).
- If required by law, regulation, or legal process.
- To protect our rights, property, or safety.
All third-party service providers are required to comply with applicable privacy laws.
4. Data Security
We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse.
Please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access or correct your personal information.
- Withdraw consent or request deletion of your information (subject to legal or contractual obligations).
- Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
To make any of these requests, please contact us via the form on our Contact page or email us at info@richbydesigninc.com.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Analyze site traffic and usage.
- Improve functionality and user experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. Some features of the site may not function properly without cookies.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any information.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the “Effective Date” listed above. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us via the form on our Contact page or email us at info@richbydesigninc.com.