Commercial Accessibility Modifications in Toronto & GTA

Our Advantage

Expert accessibility retrofits and renovations for Toronto businesses. AODA-compliant solutions that enhance accessibility while maintaining your commercial space's functionality and aesthetics.

Rich by Design specializes in commercial accessibility modifications across Toronto and the GTA, helping businesses meet AODA requirements while creating welcoming, inclusive spaces. With 15+ years of construction experience and in-house teams across multiple trades, we deliver comprehensive accessibility solutions—from accessible washrooms and barrier-free entrances to elevator installations and complete building retrofits.

Get a Free Accessibility Assessment – Call 416) 565-1945


Why Choose Rich by Design for Commercial Accessibility Modifications?

AODA Compliance Expertise Our team stays current with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) requirements and Ontario Building Code accessibility standards. We ensure your modifications meet all regulatory requirements while enhancing the user experience for customers and employees with disabilities.

Minimal Business Disruption We understand that downtime costs money. Our project managers coordinate accessibility retrofits to minimize disruption to your operations, often working evenings, weekends, or in phases to keep your business running smoothly throughout the renovation.

Complete In-House Capabilities From structural modifications and electrical work to plumbing, finishes, and signage, our in-house teams handle every aspect of accessibility renovations. This integrated approach ensures faster timelines, better quality control, and seamless coordination across all trades.

Toronto Market Experience We navigate Toronto’s unique commercial challenges—heritage building restrictions, condo board approvals for commercial units, tight urban sites, and complex permit processes. Our local knowledge ensures your accessibility project moves forward efficiently.


Comprehensive Commercial Accessibility Solutions

Accessible Entrance Modifications

  • Power-assisted door operators and automatic doors
  • Ramp construction and handrail installation
  • Barrier-free threshold systems
  • Accessible door hardware and clearances
  • Weather protection and vestibule modifications
  • Compliant signage and wayfinding

Entrance accessibility often pairs with vertical access and accessible washroom retrofits solutions as part of comprehensive AODA compliance projects.

Accessible Washroom Renovations

Our expertise in accessible washroom renovations ensures compliant installations that meet both AODA requirements and user expectations..

  • Barrier-free toilet stalls and grab bar installation
  • Accessible sink heights and clearances
  • Hands-free fixtures and controls
  • Compliant door hardware and maneuvering space
  • Emergency call systems
  • Family/universal washroom conversions

Interior Accessibility Upgrades

We install non-slip flooring and tactile surfaces that meet accessibility standards while maintaining aesthetic appeal. Other interior services we provide are:

  • Corridor widening and door expansion
  • Accessible service counter modifications
  • Compliant handrails and guardrails
  • Non-slip flooring and tactile surfaces
  • Accessible lighting and controls
  • Way-finding and signage systems

Vertical Access Solutions

  • Elevator installation and modernization
  • Platform lift and wheelchair lift installation
  • Stair lift systems for multi-level access
  • Ramp systems for level changes
  • Structural modifications for lift integration

Multi-Tenant and Office Modifications

  • Open office accessibility improvements
  • Private office door and clearance modifications
  • Accessible kitchen and break room upgrades
  • Conference room accessibility features
  • Accessible storage and shelving systems

Retail and Hospitality Accessibility

  • Point-of-sale counter modifications
  • Fitting room and change room accessibility
  • Restaurant seating and aisle clearances
  • Accessible display and merchandise areas
  • Hotel room accessibility upgrades

Commercial Accessibility Modification Costs in Toronto

Accessibility modification costs vary based on project scope, building conditions, and specific requirements. Here are typical investment ranges for common commercial accessibility projects:

Modification TypeTypical Cost RangeTimeline
Power-Assisted Door Installation$3,500 – $8,000 per door1-2 days
Accessible Entrance Ramp (basic)$5,000 – $15,0001-2 weeks
Accessible Washroom Retrofit$15,000 – $45,000 per washroom2-4 weeks
Universal Washroom Conversion$25,000 – $60,0003-5 weeks
Service Counter Modification$4,000 – $12,0001-2 weeks
Platform Lift Installation$25,000 – $50,0004-6 weeks
Small Elevator Installation$75,000 – $150,000+3-6 months
Door Widening/Clearance (per door)$2,500 – $8,0002-4 days
Corridor Widening (per 10 ft)$8,000 – $20,0001-2 weeks
Complete Office Suite Retrofit$40,000 – $150,000+1-3 months

Factors Affecting Accessibility Modification Costs:

Building Conditions Older construction, and buildings without existing accessibility features typically require more extensive and costly modifications. Structural work, asbestos abatement, and upgraded building systems can significantly impact budgets. Toronto’s diverse building stock, from heritage buildings in The Annex to modern offices in the downtown financial core or North York, presents unique challenges that impact accessibility modification costs.

Code Compliance Requirements Projects triggering substantial building permits may require upgrades to other building systems (fire suppression, electrical capacity, HVAC) to meet current code, adding to overall costs beyond the accessibility modifications themselves.

Structural Modifications Floor level changes, doorway widening, and vertical access installations often require structural engineering, reinforcement, and potentially foundation work—particularly in Toronto’s older commercial buildings.

Site Access and Logistics Downtown Toronto locations, high-rise buildings, and sites with limited staging areas can increase costs due to material hoisting, parking restrictions, and coordination with building management and other tenants.

Finish Quality and Integration Higher-end finishes, custom millwork, and modifications designed to blend seamlessly with existing aesthetics cost more than basic code-compliant solutions but often provide better long-term value and customer experience. We complete accessibility projects with professional commercial painting services that match or enhance your existing finishes.

Government Grants and Incentives The Government of Canada’s Enabling Accessibility Fund and various provincial programs may provide partial funding for accessibility modifications. We can help identify relevant programs and provide documentation to support your applications.


Serving Toronto and the Greater Toronto Area

Rich by Design provides commercial accessibility modification services throughout Toronto and the GTA. Our local expertise includes understanding neighborhood-specific regulations, heritage district requirements, and municipal accessibility standards.

Toronto Neighborhoods We Serve: Financial District, King West, Liberty Village, Yorkville, The Annex, Queen West, Leslieville, The Beaches, North York, Scarborough, Etobicoke, Mimico, Bloor West Village, Roncesvalles, Junction Triangle, Corktown, Distillery District, Entertainment District, Harbourfront

GTA Communities: Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Milton, Ajax, Pickering, Whitby, Oshawa

We’re familiar with accessibility requirements across different property types—from heritage commercial buildings in Old Toronto to modern office towers in North York, retail spaces in Yorkville, and industrial conversions in Liberty Village.


Our Commercial Accessibility Modification Process

1. Accessibility Assessment & Audit We conduct a comprehensive site assessment to evaluate your current accessibility and identify required modifications under AODA and Building Code requirements. This includes reviewing entrances, pathways, washrooms, service areas, and vertical access. We provide a detailed report with prioritized recommendations and preliminary cost estimates.

2. Design & Planning Our team develops detailed plans for your accessibility modifications, including architectural drawings, structural engineering (when needed), and Building Code compliance documentation. We work with you to create solutions that meet accessibility requirements while respecting your budget, business needs, and aesthetic preferences.

3. Permits & Approvals We handle all permit applications with the City of Toronto, including building permits, heritage approvals (if applicable), and any required structural or zoning clearances. Our familiarity with Toronto’s approval processes helps expedite timelines and avoid common pitfalls.

4. Construction Coordination Before construction begins, we create a detailed schedule that minimizes disruption to your business operations. We coordinate with building management, arrange off-hours work when beneficial, and establish clear communication protocols to keep you informed throughout the project.

5. Phased Construction We execute accessibility modifications according to the agreed schedule, often working in phases to keep your business operational. Our project managers coordinate all trades, handle inspections, and ensure work meets quality standards and code requirements at every stage.

6. Final Inspection & Documentation Upon completion, we arrange final building inspections and provide you with comprehensive documentation including as-built drawings, compliance certifications, equipment manuals, and warranty information. We ensure all work meets AODA requirements and Building Code standards.


Ready to Make Your Commercial Space More Accessible?

Contact Rich by Design for a comprehensive accessibility assessment. We’ll evaluate your space, identify required modifications, and provide a detailed plan with transparent pricing.

Call: (416) 565-1945
Email: [email protected]

Free Accessibility Assessment | AODA Compliance Experts | Minimal Business Disruption

Advantages

Beneifts you get when working with us

  • Single-Source Accountability Across All Trades

    Unlike general contractors who subcontract every trade, Rich by Design maintains in-house teams across all disciplines involved in accessibility projects—structural, electrical, plumbing, and finishes. This means one point of contact and one company responsible for the entire outcome. Our coordinated teams eliminate scheduling conflicts and finger-pointing between separate subcontractors, delivering faster completion, better quality control, and true accountability when your business needs accessibility modifications done right.

  • Toronto-Specific Regulatory Navigation and Heritage Expertise

    Accessibility modifications in Toronto involve complex regulations—AODA requirements, Building Code standards, City bylaws, and heritage restrictions. Our 15+ years working exclusively in Toronto means we’ve navigated accessibility approvals across every property type, from heritage storefronts in Yorkville to older buildings in The Annex with structural limitations. We know which modifications trigger permits, how to satisfy heritage committees, and how to work within Toronto’s older building stock—ensuring projects move forward without regulatory roadblocks or costly redesigns.

Our Approach

Regardless of the challenge, we rely on experience  and proven methods to bring your vision to life.

    • Understanding the Homeowner’s Vision
    • Securing Permits & Approvals
    • Planning & Design Development
    • Material Selection & Procurement
    • Construction Scheduling & Coordination
    • Construction & Quality Execution
    • Ongoing Client Collaboration & Updates
    • Final Inspection & Handover

Frequently asked questions.

AODA requirements depend on your organization type and size. Most commercial businesses must ensure accessible customer service, accessible entrances and pathways, accessible washrooms, and barrier-free access to goods and services. Specific requirements include accessible parking, power-assisted doors, accessible service counters, and compliant washroom facilities. We conduct accessibility audits to identify required modifications for your specific situation and help prioritize improvements based on regulatory timelines and business impact.

Project timelines vary significantly based on scope. Simple modifications like power-assisted door installations take 1-2 days, while accessible washroom retrofits typically require 2-4 weeks. More complex projects involving structural changes, elevator installations, or multi-phase renovations can take several months. We provide detailed timelines during the assessment phase and work with you to schedule construction to minimize business disruption—often completing work in phases or during off-hours.

In many cases, yes. We specialize in phased construction and off-hours work to keep businesses operational during accessibility retrofits. For projects like entrance modifications, washroom renovations, or corridor widening, we can often isolate work areas and maintain customer access to most of your space. Some modifications may require partial closures or temporary alternative arrangements, which we discuss upfront so you can plan accordingly.

Most accessibility modifications require building permits from the City of Toronto. Entrance ramps, washroom renovations, structural modifications, door widening, and elevator installations all typically require permits. Some simple modifications like installing grab bars or accessible door hardware may not require permits but must still meet Building Code requirements. Heritage properties face additional approval processes through the Heritage Preservation Review Board. We handle all permit applications and coordinate required inspections.

Accessible washroom modifications typically include: widening the entrance door to minimum 32″ clear width, creating adequate maneuvering space (60″ turning radius), installing accessible toilet stalls with proper clearances and grab bars, lowering sinks to accessible heights with knee clearance below, installing hands-free or lever-operated controls, providing accessible door hardware, adding emergency call systems, and ensuring proper signage. For existing multi-stall washrooms, we often convert one stall to accessible standards. Single-user washrooms may be converted to universal washrooms serving all users.

Small commercial elevator installations in existing buildings typically range from $75,000 to $150,000+, depending on travel distance, building structure, and finish requirements. Costs include the elevator equipment, shaft construction, structural modifications, electrical and fire safety systems, and integration with existing building systems. Platform lifts serving 1-2 floors offer a more economical alternative at $25,000-$50,000. Elevator installations in heritage buildings or those requiring extensive structural modifications can exceed these ranges. We provide detailed cost assessments after reviewing your building’s specific conditions.

Several programs may provide funding for accessibility modifications. The Government of Canada’s Enabling Accessibility Fund offers grants for small, mid-sized, and large projects. Some provinces and municipalities offer tax credits or grants for accessibility improvements. The Canada Small Business Financing Program can help finance accessibility retrofits. Additionally, accessibility modification costs are typically tax-deductible as business expenses. We help clients identify applicable programs and provide documentation needed for funding applications.

AODA (Accessibility for Ontarians with Disabilities Act) focuses on removing barriers in customer service, information, employment, and built environments, with requirements phased in over time. The Ontario Building Code sets technical standards for accessible design in new construction and renovations. While related, they’re different regulatory frameworks. AODA applies broadly to organizations, while Building Code applies to specific construction projects. Most commercial accessibility renovations must satisfy both. We ensure modifications meet all applicable requirements.

We recommend prioritizing based on: (1) Regulatory requirements and deadlines, (2) Areas with highest customer/employee traffic, (3) Modifications providing the broadest accessibility benefits, and (4) Improvements that can be done without business closure. Often this means starting with entrance accessibility, public washrooms, and main customer service areas before addressing back-of-house spaces. We provide phased improvement plans that spread costs over time while ensuring continuous progress toward full accessibility. Many clients start with essential modifications and complete additional improvements as budgets allow.

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